Please make sure it has been entered correctly or contact the MAGIX customer service.' Despite this, the program loads up, but whenever I try to add media to edit, I get the same error code. However, as the program is loading up, then it gives me an error code saying 'The activation code is incorrect. When it came time to enter the product serial number and email, I entered the correct information.Then a prompt came up telling me to install the launcher, I press yes, it runs for a second, then gave me the window telling me the product had been registered. Used the correct download file, installed everything properly. So I registered Vegas Pro 18 Edit on a second computer.